To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalising your order. • Only one code can be used per order. If you’re having trouble enteri
Orders can be canceled within 1 Hour. Please email our team [email protected] with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may not be
Once an order is placed, we may be able to make changes to the order. Please contact our customer service team [email protected] immediately after placing your order.
We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team [email protected] with an image of your damaged item for further assistance. While we may not be able to guarantee your exac
Yes, we do offer expedited/Weekend shipping for domestic orders only for an additional £25. Please keep in mind that the order processing for in stock items can take up to 2 Days, so be sure to place your order by 12pm on a Thursday.
We offer fast and free shipping for orders over £100 within mainland United Kingdom. Orders shipped outside the United Kingdom are subject to taxes and duties that are paid for by the customer.
Delivery times vary depending on the destination and the shipping method selected. • Standard Delivery: Typically arrives within 1-3 Working Days.
Once your order has been placed, processed, and shipped you will receive a confirmation email with your order & tracking details. Click on the tracking number link or enter the tracking number into our tracking page. Tracking information may not be i
At Beyond PEV, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant detai
ReturnsOur policy lasts 14 days. If 14 days have gone by since your purchase, or if the product has developed a fault due to misuse or negligence, unfortunately, we cannot offer you a refund or exchange.We DO NOT accept returns of used products. To b
Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 3 - 7 business days for the refund to reflect in your account.
Yes, we offer refunds and exchanges within 14 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that sale items, or refurbished products are
Our return policy allows returns for unused and unopened products purchased in the last 14 days. If you'd like to proceed with a return, please email our support team at [email protected]. Once your request is approved, you will receive a prepaid